Private Clientele
57 West 57th Street, STE 1411
New York, NY. 10019

MONETARY POLICY:
LHP Private clientele accepts Visa, Master Card, Discover, American Express, bank debit cards, and cash. Personal check accepted for custom order deposits only.

REFUND POLICY:
All service and sales are non-refundable. We at LHP value our relationship with you and want your satisfaction therefore we will extend a credit for compensation on returned goods.

AGE REQUIREMENT POLICY:
Spa guests must be 18 years of age or older to receive treatments without the approval or accompaniment of an adult.

CONFIDENTIALITY AND PRIVACY POLICY:
We do believe that every client has the right to privacy and confidentiality. The conversations you have with your stylist or therapist will remain confidential, as will your health history forms. Client lists and email lists are confidential. We do not share our client lists with outside companies.

TARDINESS POLICY:
We understand that sometimes being late is unavoidable. However, depending on circumstances, we may be forced to shorten or reschedule your service.

CANCELLATION POLICY:
We have reserved time and space especially for you and require 48 hours notice for group and package appointment cancellations/rescheduling and 24 hours notices for all other appointments. If less than the required notice is given, we reserve the right to charge 35% for the full scheduled session.

PRICES POLICY:
We are constantly expanding our services to bring you the latest and greatest. Although we make every effort to keep our website and spa menu updated, please note that prices and services are subject to change at any time.

GRATUITY POLICY:
Prices do not include gratuities.18% gratuity will be assessed for spa packages, bridal parties, and group parties.

OUR POLICY:
We, at LHP Private Clientele, make every effort to provide a flawless experience. Thank you for your cooperation in helping us to serve you better!